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Intake-to-Outcome Clarity Checklist

A practical self-assessment for justice-focused organizations to reduce dropped handoffs, reporting chaos, and privacy risk.

What is the checklist

When intake, referrals, and reporting are stitched together across tools and partners, even great teams start dropping things. This checklist helps you see where people fall through the cracks between first contact and outcomes, then turn that reality into clear priorities you can act on.

group of people raising their hands
group of people raising their hands
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person wearing black round analog watch

Who is it for

Built for justice-focused organizations. Legal aid, court self-help, navigator programs, and justice support networks facing demand overload, messy handoffs, and rising trust risk.

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a person walking down an escalator in a building
  • Your top 3 bottlenecks slowing intake-to-outcome delivery

  • Your top 3 trust risks. Data, privacy, security, and vendor exposure

  • A 30/60/90-day plan with owners and simple measures

What you will walk away with

FAQs

Is this only for large organizations?

No. It is designed for small and mid-sized teams. If you have intake, handoffs, and reporting, it applies.

Do we need perfect data to use it?

No. This checklist is built to work even when data is messy. The goal is clarity, ownership, and priorities.

What is we work through partners and courts

That is exactly why this exists. It helps you spot where handoffs fail, what “complete” should mean, and what closed-loop referral would look like.

How will you use the information we submit?

We use it only to send you the checklist and a short follow-up resource to help you apply it. If you book a clarity call, we use it to prepare for that conversation. We do not sell your information.

Get the checklist

We will email you the PDF and useful follow-up resources. Unsubscribe anytime.

Turn your checklist results into a clear next step

In 30 minutes, we will review your top 3 bottlenecks and top 3 trust risks. You will leave with a prioritized next step that fits your mission and capacity.

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person standing on escalator

30 minutes. Clear priorities and a next step you can act on.